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Privacy Policy ​

Last Updated: February 27, 2025

Welcome to Robotagentz LLC! We provide a cloud-based application for creating low-code workflow automations (the "Service"), empowering individuals, teams, and businesses to streamline their processes without coding expertise. At Robotagentz LLC, we’re committed to protecting your privacy—we do not sell your information under any circumstances. This Privacy Policy explains how we collect, use, share, and safeguard your personal and business-related information when you use our Service. By subscribing to or using the Service, you agree to the terms of this policy.

1. Information We Collect ​

We collect the following types of information to deliver and enhance our low-code automation platform:

  • Account Information: When you sign up, we collect details like your name, email address, company name, billing information, and account preferences.
  • User-Provided Data: Data you or your team input, upload, or generate within the Service (e.g., workflow templates, automation rules, connected app data, or logs).
  • Usage Data: Information about how you interact with the Service, such as features used, automations created, session duration, and actions taken.
  • Technical Data: Details like IP addresses, browser type, device information, and log data collected during your use of the Service.
  • Cookies and Analytics: We use cookies and similar technologies to track usage patterns, enhance functionality, and provide insights into Service performance.

2. How We Use Your Information ​

We use your information to:

  • Provide and maintain the Service, including hosting your workflows, executing automations, and ensuring integrations work seamlessly.
  • Support you with troubleshooting, updates, and customer service inquiries.
  • Analyze usage trends to improve functionality, user experience, and performance of our automation tools.
  • Send you important notices (e.g., billing updates, security alerts) and, if you opt in, promotional content about the Service.
  • Ensure compliance with our terms, prevent fraud, and meet legal requirements.

3. How We Share Your Information ​

We prioritize your trust and do not sell your data. We may share it only in these cases:

  • With Subprocessors: Trusted third-party vendors (e.g., cloud hosting providers, payment processors, or integration partners) who help us deliver the Service, bound by strict data protection agreements.
  • Within Your Organization: If you’re part of a team or enterprise account, your data may be accessible to administrators or other authorized users as per your account settings.
  • For Legal Compliance: When required by law, subpoena, or to protect the rights, safety, or property of our users or Robotagentz LLC.
  • Business Transfers: If Robotagentz LLC is involved in a merger, acquisition, or asset sale, your data may be transferred, with notice provided where feasible.

4. Your Choices and Rights ​

You control your data:

  • Account Management: Update your profile or billing details via your account dashboard.
  • Communication Preferences: Opt out of marketing emails using the unsubscribe link in those messages (note: transactional emails, like password resets or automation alerts, will still be sent).
  • Data Access: Request access, correction, or deletion of your personal data by contacting us at privacy@robotagentz.com. Rights may vary by jurisdiction (e.g., GDPR, CCPA).
  • Data Export: Many plans allow you to export your workflows or data directly from the Service.

5. Data Security ​

We use industry-standard measures—like encryption in transit and at rest, access controls, and regular audits—to protect your data, including your workflows and automation settings. However, no online service can guarantee complete security, and you share responsibility for securing your account credentials.

6. Data Retention ​

We retain your data:

  • For as long as your account is active or as needed to provide the Service, such as running your automations.
  • As required by law (e.g., tax or audit purposes).
  • Inactive accounts may have data deleted after 12 months unless you request otherwise. User-created workflows and content can be deleted by you at any time via the Service.

7. Third-Party Integrations ​

Our Service connects with third-party tools (e.g., APIs for apps you automate with Robotagentz). Data shared with these tools is governed by their privacy policies, so review them carefully before enabling integrations.

8. International Data Transfers ​

As a SaaS provider, your data may be stored or processed in the United States or other countries. We ensure compliance with data protection laws through appropriate safeguards (e.g., Standard Contractual Clauses).

9. Children’s Privacy ​

The Service is designed for business and professional use and is not intended for individuals under 13. We do not knowingly collect data from minors.

10. Changes to This Policy ​

We may update this policy to reflect changes in our Service or legal requirements. Updates will be posted here with a revised "Last Updated" date. Significant changes will be communicated via email or in-Service notifications.

11. Contact Us ​

Questions? Reach out to us at:
Robotagentz LLC
privacy@robotagentz.com